Dental Marketing Coach | Quick Fix for Team Discord Quick Fix for Team Discord (How to Make Successful Employees) Getting your team on the same page is vitally important. Discord among employees can really affect your business in a negative way. When business leaders ask me what I think they should do to connect with their team, I tell them it’s a multi-faceted process. First, I would tell them to implement a weekly meeting. Within this meeting you recap your last week. You want to use this meeting to figure out what worked and what didn’t work. Remember, everything mishap isn’t always bad…it’s a situation where you need to find a growth opportunity. In the meeting, you’ll help the team start the week on a positive note. Keep your eye out for situations where your team has done something worth praise, and make sure to give them kudos. However, it’s not always sunshine and roses – find where you had communication break downs and figure out the best solution to replace a bad process with a better one. Second, getting to know your team on a personal level is something I consider integral to my business. As an entrepreneur and business owner who values the personal and professional growth of my co-workers, I don’t want them to be just a number. On Friday, we have an employee lunch where we have food brought in and people get to socialize and bond with each other. You don’t always have to be a boss. Sometimes you can be a person too. Third, another key component is finding out what your employees want in their career. Before I hire anyone (and also quarterly with current staff), I ask them, what do you want out of your career? What direction do you want to go with this and your life? Questions like this help not only the business owner but also the employee figure out where they need to be responsibility wise. Some people are great at what they do but don’t have the same killer instinct to be at the top. Lastly, figure out what motivates your team. As a business owner, dentist, and/or entrepreneur, it’s hard to understand that some people aren’t motivated by success in the same way you are. Getting to the root of why someone does what they do, where they want to go and why will be a great tool in your arsenal in making sure your employees are accomplishing their goals and meeting their needs.