About Us Identity Dental Marketing We have seen that real results come from a collaboration of strategic dental marketing strategies. Each team member brings a unique skill set that will contribute to the success of your dental practice. We’re here for you! How We’re Different Personal Attention: Whether you need a brief second opinion or you have an immediate pressing concern, we’re here for you. Your success is our success.Dental Experience: Several members of our team have worked in the dental office, we understand the unique obstacles you face on a regular basis. We have the ability to provide a complete list of marketing services and consulting that specifically relates to you.Proven Strategies: We don’t just make suggestions, we make suggestions that work. We’re confident that our suggestions will bring a measurable increase in business, new patients and organization for your dental practice. Get to know Grace CEO Grace is the proud owner of Identity Dental Marketing where she has made it her personal mission to improve the business of each dental practice she works with by a measurable amount. In her first position as a Marketing Director for a multiple location dental practice, she tripled the number of new patients seen on a monthly basis (in 3 short months, on the same marketing budget). From there, she created a variety of sales-focused training workshops, attended many marketing seminars and became obsessed with dental marketing and branding as whole. Recently selected as a 2019 Honoree at the Daily Herald Business Ledger’s Influential Women in Business Awards, Grace is led by her philosophy of helping as many people succeed as she can. Over the course of her career, Grace has become a recognized Dental Marketing expert. She was featured as an expert on the ADA 2016 Dental Marketing Expert Panel and has authored articles in professional journals, most recently penning a Dental Marketing article for Practice Booster’s Insurance Solutions Newsletter. Grace has experience in the creation and execution of marketing strategies, public and community relations, networking, patient communications, staff sales training, phone scripting and training, advertising, internet/web presence, SEO (search engine optimization), direct mail programs, email newsletters, and much more. An accredited international speaker, Grace approaches every speaking engagement as an opportunity to educate, empower, and entertain her audience. She teaches dentists how to achieve practice growth in the most ethical and efficient ways. She inspires her audience to embrace change in order to grow. Whether connecting with an audience of 20 or 200, Grace’s information can transform a surviving practice into a thriving practice. Dental Marketing is Grace’s passion and she is committed to providing you with a superior marketing and consulting experience. Get to know Ivan Marketing Strategist With over six years of experience working in digital marketing, Iván Cruz is a key member of our team. He is skilled in Google ads, SEO, analytics, and reporting. Iván is Google Ads Certified in search ads, video ads, display ads, and measurement. He has also earned a Google Analytics Individual Qualification. Iván is skilled in helping clients achieve their business goals by implementing creative and unique strategies tailored to each client’s specific needs. A very personable, caring, and genuine person, Iván truly cares about his co-workers and our clients. He works hard every day to do his best to support each and every individual as much as possible. When we asked him why he liked working at Identity Dental Marketing so much, he said that he really enjoyed learning new things every day. When he’s not in the office, Iván is spending time with his 6-year-old daughter who he calls his “entire world”. In his free time, he enjoys watching sports and coaching his daughter’s soccer team. He loves to make the most of every moment that he can with her and his entire family. They enjoy traveling to new parts of the world and experiencing new and unique cultures together. Get to know Mandy Mandy brings a unique skill set to our Project Management team. She graduated in 2002 from the University of Northwestern Ohio with her marketing degree. And she has earned her certifications in Google Ads and Analytics. But, she also spent 20 years working in the dental field as a Certified Dental Assistant and Licensed Dental Radiographer. She understands the challenges dental offices encounter because she has experienced them first-hand. And it’s her combined experiences that assist her in finding resolutions to those challenges and help the dreams you have for your practice become reality. I enjoy working at Identity Dental Marketing because this team is comprised of some of the most dynamic people I’ve ever had the pleasure of knowing. And I am honored to work for a company with such an amazing reputation for integrity, dedication, and excellence. In my free time, I am usually with my husband, Michael, and our son, Alexander. I enjoy spending time with my family and friends, being a soccer mom, camping, writing, creating art, playing board games, and strength training. Get to know Tierney Dental Marketing Associate Tierney is a key member of the team at Identity Dental Marketing. She holds a B.A. degree in Mass Media Communication from the University of Akron. Tierney has spent most of the last decade working in digital marketing including: SEO, content creation, as well as both organic and paid social media. She has experience working not only in an agency setting, but also in-house as a director of marketing. Google Ads Certified since 2015, Tierney loves keeping up with technology and marketing trends. She worked with the first beta ads on Facebook before they were implemented across all businesses. She has also worked in organic and paid social media on the following platforms: Tiktok, Snapchat, Instagram, YouTube, Tumblr, Reddit, Twitter, and LinkedIn. Tierney says, “I enjoy working with people and advising them on the always-evolving digital strategy.” Always bright and positive, Tierney brings an amazing energy to our team. Tierney is a mom to a now teenage boy. When she’s not at work, she loves spending time with her son and family. A self-avowed foodie, Tierney enjoys being around her loved ones, traveling, cooking, hitting the gym, and spending time outside in beautiful South Florida. Get to know Erin Erin Willingham graduated from Augusta University in 2019 with a bachelor’s degree in Marketing. She specializes in client relations and social media marketing on various platforms including Facebook, Instagram, TikTok, LinkedIn, and YouTube. She’s also marketed clients through traditional media avenues such as billboards, radio, television, and direct mail. She has spent most of her career helping to market clients from many different industries, before settling into dentistry marketing. Erin loves creating marketing strategies that help businesses grow. She prides herself on her creative problem solving and resourcefulness and loves being a part of a supportive team. In her free time, Erin loves reading and constantly learning. She enjoys spending time with her friends, painting, playing board games, and cooking all kinds of food. Get to know Tyler Dental Marketing Associate Tyler has a Bachelors Degree in Communication from The University of Illinois at Urbana-Champaign with a Minor in Public Relations. He loves putting 100% into whatever comes his way and is always open to new challenges. He is known as a resourceful teammate and is always available to lend a hand. Get to know Georgette Dental Marketing Associate Georgette comes to us from Elmhurst College, where she graduated with a bachelor’s degree in English and Psychology. She interned with a marketing firm during her final semester in college where she got a crash course in the basics of marketing. This was how she came to know that she wanted to work in the industry and how she found her way to applying with Identity Dental Marketing. Georgette says that she loves the culture at Identity Dental Marketing and learns something new every day. “I am very open to learning and taking on new challenges to keep expanding my knowledge about all things marketing. Our team is so helpful and resourceful. Everyone wants each other to succeed in their role,” she says. When Georgette is not hard at work, she enjoys going to the gym, hanging out with her friends and family, and going to concerts. Get to know Claire Graphic Designer After she graduated from Michigan State in the Spring of 2021 with a BFA in Graphic Design, we welcomed Claire Heinle to our team here at Identity Dental Marketing. Claire has an amazing eye for design and works on a myriad of projects including website design, logo design, social media creatives, and much more. Her style and work ethic make her an incredibly important part of our team. When we asked her what she enjoyed most about working at Identity Dental Marketing, Claire said that she enjoys the challenge of utilizing her creativity to promote a client’s brand and help them communicate their mission. Since she joined our team, Claire has continued to grow. She says, “I love how much I’m learning and the amount of skills I’m gaining. Not just in the field of design, but marketing and seeing how they are intertwined.” When she’s not working on the next project, Claire enjoys spending time with her family and friends. She likes crafting, staying active outside, exploring, and traveling. About our Developers Our developers work tirelessly to create engaging dental websites, coded and designed to deliver results and exceed your expectations. With over 10 years of experience in custom website development, our team uses the most current methods to combine form and functionality into the best solutions for you. Get started on your website today.