The Deceptive Practices of Listing Presence Auditing: Unveiling the Sales Scam


In the digital age, online marketing has become crucial for businesses to establish a strong online presence and reach their target audience effectively. However, this landscape has also given rise to certain deceptive practices employed by some marketing agencies. One such practice is the auditing of listing presence, which claims to help businesses improve their online visibility but often ends up being a sales scam. In this article, we will delve into how marketing agencies that offer listing auditing services exploit their position to manipulate scores, demand payment, and ultimately harm the SEO (organic rankings on search engines) of the dentist who hired them.

The Promise of Listing Presence Auditing

Listing presence auditing is marketed as a service that helps businesses assess their online visibility and identifies areas for improvement. The agencies claim to use sophisticated software to analyze various platforms, such as directories, review sites, and social media, to gauge a business’s online reputation. The audit report generated supposedly provides valuable insights into the current state of a company’s listings and recommends actions to enhance its online presence.

The Conflict of Interest

The underlying issue with many listing auditing services lies in the conflict of interest that arises from the ownership structure. The audit service is also the owner of the listings. Additionally, they only allow those who pay them to have a high score in their auditing system. This intertwining ownership creates a significant conflict of interest. The marketing agencies reselling the listing automation service leverage its biased “report” to gain sales and to establish credibility by having something tangible to discuss on a sales calls. The agency’s sales person may or may not be aware that the owner of the auditing software also owns the vast majority of the “inconsistent” and low ranking directory sites being “audited”. This means only clients of agencies partaking in this scheme can get a high score. This puts pressure on marketing agencies to play this unethical sales game for the sake of sales.

The Manipulation Game

Marketing agencies have a vested interest in ensuring that the audit scores show poor results for the listings of their competitors’ clients. By artificially lowering the scores, they create a sense of urgency and desperation, convincing businesses that they need immediate assistance to improve their online presence. This manipulation often involves skewed algorithms, biased metrics, or exaggerated issues that often do not even exist. The real determining factor of successful SEO campaign lies in two things – the rankings on Google and other search engines and the quantity of organic, relevant website traffic.

The Pay-to-Play Model

Once the audit reveals a low score, the marketing agency presents a solution: payment for their services. They claim that by investing in their expertise, businesses can achieve better scores and improve their online visibility. However, this pay-to-play model is inherently unethical, as it preys on the insecurities and desires of businesses to succeed online.

The Duplicate Listings Dilemma

To make matters worse, this tool pushes information online which in turn actually hurts the rankings through creating duplicate listings, a true problem for Google. Search engines penalize duplicate listings, leading to reduced rankings, confusion among customers, and overall negative effects on the business’s online presence. To make matters worse, the second the agency stops paying the listing generation service, they all revert to their old status and are removed from the internet. Your SEO investment in methods like this are temporary and you will not own these different entities created.

Protecting Yourself from the Scam

While it may be disheartening to learn about these deceptive practices, there are steps you can take to protect your business from falling victim to this sales scam:

Conduct thorough research: Before engaging with any marketing agency, research their reputation, read reviews, and look for potential conflicts of interest.

Realize audits are completely unnecessary and instead, as your marketing agency about how they approach SEO, how you can measure the results, and what you can do to enhance or speed up results.

Prioritize ethical practices: Look for marketing agencies that prioritize transparency, integrity, and long-term partnerships. Choose those that offer comprehensive strategies to enhance your online visibility without resorting to manipulative tactics.


In the realm of digital marketing, it is essential to remain vigilant and skeptical of practices that promise quick fixes and guaranteed results. The sales scam surrounding listing presence auditing exemplifies how some marketing agencies prioritize their own financial gain over the best interests of their clients. By understanding the conflict of interest, recognizing the manipulation game, and seeking ethical alternatives, businesses can protect themselves from falling victim to such deceptive practices. Remember, true success in online marketing requires integrity and hard work.

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