build a better team

Tip Tuesday with Grace Rizza :: Learning to Let It Bounce Off

Today I’d like to talk about a concept that I call “Letting it Bounce Off.” This is one of the most important strategies that I’ve learned in business to keep me strong, on track, and focused on leading my team and my clients to success. As your success continues to improve and people start to […]

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Opportunity Called – Did You Answer?

The first step to growing your practice is attracting new patients. Your website, social media, and marketing are all geared toward the idea of getting people to call your office. To help convert this interest into new patient appointments, you have probably spent time selecting and training the team members who answer the phones during […]

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Team Training

Does your team know how to answer these questions? Do you accept my insurance? How much do you charge for a cleaning? Our Annual Team Training workshop is going to arm your team with the skills necessary to sell more dentistry.  95% of dental office teams have at least one team member that is not […]

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Respect

It’s really sad when I go into an office and I hear the doctor being outright mean to his team. Listen, I know it’s a stressful job. I know you team isn’t always doing everything right. I’m seeing an increase in disrespect within the dental office. It seems that the doctor is busy in the […]

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