10 Ways to Improve the Patient Experience 10. Greet your new patients with a handshake and kind introduction. 9. Offer water bottles, coffee and tea in your waiting area. 8. Let your patients know that as a courtesy you will submit to their insurance company. 7. Take at least 10 minutes talking with the patient and asking specific questions. When seeing a […]
New, Simple Way to Attract Patients As you may know, one bad review may prevent a new patient from calling your practice. Did you know that you are on these review sites whether you like it or not? It’s true! Just Google search your name or practice name and watch as you come up on sites like Healthgrades, Yelp, Doctoroogle, Google+, […]
Dental Logo: Having an Identity Crisis? Take a moment to examine your current logo. What do you take away from its design? Your logo is not your brand. It is a part of brand identity, but it is not your brand. People are meant to identify your logo and instantly connect it with your brand and its overall message, without any […]
Time for a New Sign? The other morning on the way to work I noticed something interesting while waiting for a light to change. Off to the left was a small shopping plaza. It was not much different from any of the others found scattered along almost every busy road and highway. But what really caught my attention was a […]
Desperate Times and Backyard Dentists A recent study by the University of Washington Dental School’s Dental Fears Research Clinic found that an estimated fifty percent of Americans avoid going to the dentist out of a fear or their anxiety. That adds up to roughly about 150 million people. It is a shocking figure, but not as shocking as the 73% […]
Dental Office Scripts So you’re looking for some scripts, eh? Now I’m not totally against scripts. In fact, I often devise custom scripts for my clients. However, I do have my reservations. Scripts, like many marketing tools have been exploited by marketing companies. The same script doesn’t work for every office, even though companies may try to sell […]
Facebook For Dentists Facebook for dentists is great! We recommend having an on-going Facebook maintenance program. Contact us today for more questions! (847) 629-4646
Respect It’s really sad when I go into an office and I hear the doctor being outright mean to his team. Listen, I know it’s a stressful job. I know you team isn’t always doing everything right. I’m seeing an increase in disrespect within the dental office. It seems that the doctor is busy in the […]
Dental Marketing Plans When a company invests in marketing, there is one goal in mind; to see results. One problem that many practices face when outsourcing marketing is that the different aspects of their marketing strategy are non-cohesive. Identity Dental Marketing is a one stop shop for dentists looking to expand their marketing productivity with our customized dental […]
Is Your Site Out of Style? You may not realize it but there are design trends for websites. We sometimes play this game in the office, where we guess the age a website was designed and then look up the date. We’re usually spot on. Just because your website looks bad today, doesn’t mean you weren’t happy with it 3 years […]
